Icbc Collective Agreement

The ICBC Collective Agreement: What You Need to Know

The Insurance Corporation of British Columbia (ICBC) is a crown corporation responsible for auto insurance in British Columbia, Canada. Recently, the collective agreement between ICBC and its union, the Canadian Office and Professional Employees Union (COPE), has been a topic of discussion. This article will provide an overview of the ICBC collective agreement and what it means for employees and customers.

The ICBC Collective Agreement: What is it?

The ICBC collective agreement is a contract that outlines the rights and responsibilities of the employees represented by COPE. It covers a range of topics, such as wages, benefits, hours of work, and working conditions. The collective agreement is negotiated by COPE and ICBC, and any changes to the agreement require mutual agreement by both parties.

What`s Included in the ICBC Collective Agreement?

The most recent ICBC collective agreement came into effect in 2019 and will expire in 2022. Some of the key provisions of the agreement include:

1. Wage Increases: Employees represented by COPE received a 5.5% wage increase over the three-year term of the agreement.

2. Job Security: The agreement includes provisions to protect employees from layoffs and ensure that their positions are not contracted out.

3. Benefits: Employees receive a range of benefits, including extended health care, dental care, and a defined pension plan.

4. Working Conditions: The agreement includes provisions to protect employees from unreasonable working conditions, such as excessive overtime.

What Does the ICBC Collective Agreement Mean for Customers?

The ICBC collective agreement has a direct impact on customers, as the working conditions of ICBC employees can affect the quality of service provided. For example, if employees are overworked or underpaid, they may be more likely to make mistakes or provide poor customer service.

Additionally, the collective agreement can affect the cost of auto insurance in British Columbia. Wage increases and other benefits for employees can increase the cost of doing business for ICBC, which can in turn lead to higher premiums for customers.


The ICBC collective agreement is an important contract that outlines the rights and responsibilities of employees represented by COPE. While the agreement provides job security and benefits for employees, it can also have a direct impact on customers. As such, it is important for both employees and customers to understand the provisions of the agreement and how it may affect them.